Shipping
Hazard Plan Safety LLC fulfills commercial safety-supply orders using available inventory and third-party distribution or supply partners. Some orders may ship directly from a partner facility to the delivery address entered at checkout.
Orders begin processing after payment is confirmed and product availability is verified. Availability review generally begins within 1–3 business days. Product availability, supplier processing, and fulfillment timing can change, and delivery or transit estimates are not guaranteed.
If an item cannot ship within the stated or reasonably expected timeframe, we will contact the customer with available options, which may include approving a delay, selecting an available alternative, or canceling the affected item for a refund.
Shipping charges, when applicable, are displayed or calculated during checkout. Customers are responsible for providing a complete and accurate delivery address. Tracking information is provided when available from the carrier or fulfillment partner.
Returns
Return requests should be submitted within 30 days of delivery. Eligible products must generally be unused, unopened, and in their original packaging and condition. Written return authorization is required before merchandise is sent back.
Do not mail returns to the address shown in a policy, invoice, or company listing unless Hazard Plan Safety LLC specifically provides that address in the written return authorization.
Used, opened, contaminated, altered, or damaged products may not be eligible for return. For health and safety reasons, certain PPE and respiratory-protection products may be non-returnable after sealed packaging has been opened.
Approved return shipping is the customer's responsibility unless Hazard Plan Safety LLC shipped the wrong item or the product arrived damaged or defective. Original shipping charges are generally non-refundable unless the return results from our error. Any applicable restocking charge will be disclosed before the return is authorized.
Approved refunds are issued to the original payment method after the returned merchandise is received and inspected. Financial institutions may require additional time to post the credit.
Report incorrect, damaged, or missing merchandise promptly and retain the product, packaging, shipping carton, and photographs while the claim is reviewed.
Cancellation requests should be submitted as soon as possible. Once supplier or carrier fulfillment has begun, cancellation might no longer be possible.
For shipping, damage, return, or cancellation questions, contact info@hazardplansafety.com.